TERMS AND CONDITIONS

W E B S H O P

P R O D U C T S

Packs of Cards, Botanical flower artworks and Flower press kits.

1) VAT

Prices shown on our website are inclusive of VAT. If you require a VAT receipt please request this by email.

2) Returns

We very much hope that you will love your EDE purchase. However, if you are not 100% satisfied, please email studio@edeflowers.co.uk within 14 days of purchase to request a refund or exchange. Any product returned must be in the same condition you received it and in the original packaging. You must cover the cost of return postage.

3) Shipping

We only ship to the UK.

ONLINE FLOWER CLASSES

1) Refunds

We do not offer refunds for online classes but if for some reason you can not make the class you have booked onto please email studio@edeflowers.co.uk and we can move you to a different date. Please give us as much notice as possible when rearranging a class.

F L O W E R S C H O O L

1) Booking & Payment

Workshop places can be booked via our website or by BACs. In some cases we offer a split-payment instalment option, with the remaining balance due 4 weeks prior to the workshop start date. Students’ places will not be guaranteed until full payment has been made.

For private group workshops a deposit payment will be required at the time of booking in order to secure the date/s of the workshop.

Prices shown on our website are inclusive of VAT. If you require a VAT receipt please request this by email.

2) International Students

Please ensure that you have the relevant visa paperwork required for entry to the UK, and that you have applied for this in sufficient time before the start of your workshop. If your visa is delayed or you are denied entry to the UK, you will not be eligible for a refund.

All our classes are taught in English. For private groups coming from abroad, a translator may be arranged at an additional supplementary fee.

3) Cancellations, Refunds & Transfers

We have a strict no-refund policy on workshop places and deposits. This includes cancellations due to illness, personal or professional reasons. At our discretion and if circumstances allow, we may be able to offer students transferral to an alternative workshop. We strongly recommend that you take out insurance against loss in the event of your being unable to attend the workshop due to unforeseen circumstances.

Please note that we have a minimum number of students required in order to run our workshops, and if the minimum is not met we may be required to cancel or rearrange workshop dates. We reserve the right to amend or cancel workshops and will endeavour to provide students with as much notice as possible should this occur. We are not liable for any losses (including but not limited to travel and accommodation arrangements) that could arise as a result of a workshop being cancelled.

In the unlikely event of a workshop being cancelled, students will be given the option of a full refund or the transferral of their place to an alternative date.

4) Force Majeure

We are not responsible for any failure or delay in the performance, in whole or part, by reason of cause beyond our control including but not limited to Acts of God, terrorism, accident, war, riot, lockout, strike, flood, fire, power or water failure, breakdown of plant or machinery, delay in transit, obstruction of access, postal delay, or any other unexpected or exceptional cause or circumstance.

5) Health & Safety

At the beginning of each workshop students will be informed about the studio’s Health and Safety policies - any student who does not comply will be asked to leave the studio.

For destination workshops we may request students to sign a disclaimer and to adhere to the Health and Safety policies of the venue. This will be clearly stated at the time of checkout.

6) Photography

Students are welcome to take photographs in the studio and of their own work during the workshop. Please ask permission before taking images of other students’ work, other students or teachers. Please credit the Flower School workshop attended at EDE if using images online.

We do not allow videos to be taken during classes.

We may at times take photographs during workshops and retain the right to use these for marketing purposes on our website and social media. If you would prefer not to be included in any photographs please notify us in writing before the start of the workshop.

7) Personal Belongings

We do not accept liability for any loss or damage to personal belongings left in the studio. Students must accept full responsibility for storing personal possessions and removing them at the end of the day.

W E B S I T E

By purchasing products and/or workshop places via our website you agree to be bound by our Terms and Conditions.

We reserve the right to amend the content of our website and amend the prices indicated on our website at any time, without notice.

All images unless indicated otherwise belong to EDE and may not be reproduced unless granted prior permission.